Privacy Policy

What this Privacy Policy Covers

Lovely Jewelry Organizers does not sell/share any of your personal information with any third party. We use it only for processing your order. You will NOT be added to any mailing lists.

LovelyJewelryOrganizers.com has created this Privacy Statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website LovelyJewelryOrganizers.com.

This site uses an order form for customers to request our products. We collect visitor’s contact information (like their e-mail address) and financial information like their credit card information. Contact information from the order form is used to send orders to our customers. The customer’s contact information (and e-mail address) is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill customer for products.

SECURITY This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We offer a SECURE payment system on our ordering pages so that the data will be sent and is able to be viewed ONLY by LovelyJewelryOrganizers.com.

info@LovelyJewelryOrganizers.com

Refund Policy

If, for any reason, you are unsatisfied with your purchase, you may return it to us for an exchange or refund.

1. Credit will be issued back via the original payment method if returned within fourteen (14) days after you receive the merchandise. Shipping costs are not refundable.

2. A restocking fee of $3.50 will be charged on any returns. An exchange will not incur a restocking fee.

3. We are not responsible for returns which do not have tracking/delivery confirmation showing that the package was received by us. Be sure to return the items via a traceable method such as UPS or FedEx.

4. RETURN INSTRUCTIONS: Complete the Return Form. Repackage the product in the original packaging (if possible). Pack securely and enclose a copy of theReturn Form (click here to print out return form), along with a copy of either your packing slip or original e-mail confirmation. Choose the shipping carrier most convenient for you and return the merchandise, insured, with tracking (recommended for your protection) to the address below. Please allow up to fourteen days to process your request. Once processed, either new tracking information, a merchandise credit or refund confirmation will be emailed.

5. If your order has been received damaged, incomplete, or incorrect, please save the carton, all packaging, and the products. CONTACT US IMMEDIATELY via e-mail or call us toll free at 877-280-3693. Our Customer Service hours are Monday through Friday 9:00 A.M. to 5:00 P.M. PST.

6. PACKAGES WHICH ARE RETURNED TO US for any of the following reasons are subject to actual shipping and return charges: 1) packages which are undeliverable and returned to us due to an incorrect address; 2) packages which are returned after three failed delivery attempts or unclaimed at the local Fed Ex facility; 3) packages which are refused or returned to sender.

CANCELLATION/CHANGES Please contact us immediately via e-mail if you need to alter your order. We will certainly do our best to accommodate; however, if your order has already been processed for shipment, we will not be able to make any changes.

ORDERING ERRORS It is the responsibility of the customer to submit their order correctly. We understand that mistakes can happen and we will do our best to resolve any issues; however, we cannot guarantee that the correction will be successfully made before the item ships. Common customer errors include: incorrect or transposed addresses, selecting the wrong item. PLEASE DOUBLE CHECK YOUR ORDER CAREFULLY before submitting. If after you have submitted the order, you need to make a correction, please contact us immediately via e-mail.

Please ship all return packages to:
LJO Return Services
4519 West Harrison Street
Chicago, IL 60624

If you have any questions please contact us at info@LovelyJewelryOrganizers.com